ABOUT CLIFF
Web-minded.
People-focused.
I’m Cliff Jandee Medrano — a web-focused professional backed by real customer service and administrative experience. I like turning unclear problems into organized, practical next steps.
Reliable support. Practical solutions.
My background combines customer-facing work, business administration, and hands-on digital building.
EXPERIENCE
A background built around solving.
Short version: customer support, administration, then a growing focus on web solutions and practical digital systems.
Cliff Jandee Medrano
Administrative & Customer Support Professional with hands-on web solution work.
Brandlink
Handled 40–50 customer inquiries daily across phone and email, supporting orders, payments, shipping, returns, refunds, warranty, and technical concerns while maintaining 90–100% KPI performance.
Foundever
Handled 30–35 inbound interactions daily and maintained a 95% CSAT rating through accurate information, active listening, and issue resolution.
Mercury Drug Corporation
Supported data management, records, reports, email communication, documentation, and daily office operations.
Bachelor of Physical Education
Isabela State University — Ilagan Campus.
TOOLS I USE
Comfortable with the work behind the work.
FAITH & PURPOSE
“Whatever you do, work heartily, as for the Lord and not for men.”Colossians 3:23
NEXT STEP
Need someone who can build and support?
Tell me what you're trying to accomplish.